Privacy Policy

A. Information We Request. We generally do not request any personal information from you when you visit or use the Website. However, if you choose to contact us, you may provide (and we will collect):

• Individual identifiers such as name and email address
• Communications with us, such as when you provide comments or questions.

A. Cookies

The Website uses "cookies" and other web tracking tools to enhance your online experience with us. We may store information about you using the cookies on our Website. A cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. We use cookies to improve your site experience, to assess content usage, to distinguish you from other users of our Website, and to support the marketing of our Website.

You can adjust the cookies we collect by visiting the Cookie Notice, available at https://www.emailtracer.com/privacy/#cookieInfo. You are free to decline to accept cookies, but by doing so, you may not be able to take full advantage of our Website and all of our offerings. Certain of the cookies are necessary in order for the Website to function. In certain circumstances, we may link the information we store in cookies to personal information you submit while using the Website.

Further, if you want to delete any cookies that are already on your computer, please refer to the file management software to locate the file or directory that stores cookies under the following file names. Other information on deleting or controlling cookies is available at www.allaboutcookies.org.

B. GIFs

We or our service providers may also use “pixel tags,” “web beacons,” “clear GIFs,” “embedded links,” and other commonly used information-gathering tools in connection with some website pages and HTML-formatted email messages. We use these tools for such purposes as compiling aggregate statistics about Website usage and response rates. A pixel tag is an electronic image (often a single pixel), that is ordinarily not visible to website visitors, and may be associated with cookies on visitors’ hard drives. Pixel tags allow us and our service providers to count users who have visited certain pages of the Website, to deliver customized services, and to help determine the effectiveness of the Website and services. When used in HTML-formatted email messages, pixel tags can inform the sender of the email whether and when the email has been opened.

C. Clickstreams

As you use the Internet, you leave a trail of electronic information at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website's server. Clickstream data can reveal the type of computer and browsing software you use and the address of the website from which you linked to the Website. We may use clickstream data as a form of non-personal information to determine how much time visitors spend on each page of the Website, how visitors navigate through the Website, and how we may tailor our web pages to better meet the needs of visitors. We will only use this information to improve the Website.

D. Advertising

Note that we may use cookies and other technologies for purposes of on-line advertising. This means that when you use the services, we or our third-party ad servers, ad network providers, or advertisers (collectively “Ad Providers”) may use cookies that they collect or that we provide to them. Such Ad Providers may collect information about your use of the services (including mobile applications) or your online activities over time and across different websites and devices. Collected information may include the content you viewed, the date and time that you viewed this content, and the website that referred you to the services. This information may be associated with your unique browser, device identifier, or IP address. Ad Providers may provide you with advertisements that you may see on the services or on affiliated websites. To improve the relevancy and help measure the effectiveness of such advertisements, the Ad Providers may use cookies, web beacons, clear GIFs, or similar technologies. These practices help tailor advertisements that are relevant and of use to you. You may control or opt out of such advertising by changing the cookie settings in your browser as described above.

E. User Behavior Tracking

We may track the webpages and links our users visit within the Website, in order to determine what services are most popular. We may use such tracking data to deliver customized content and advertising to users whose behavior indicates they are interested in a particular subject area. We may also collect user data to track the areas of a webpage where users most frequently move the mouse or click. These tracking activities make it possible to monitor and analyze web traffic and evaluate user behavior to customize our services.

Our use of online tracking technologies may be considered a “sale” or “sharing” under certain laws. To the extent that these online tracking technologies are deemed to be a “sale” or “sharing” under certain laws, you can opt out of these online tracking technologies by submitting a request by emailing us at privacy@emailtracer.com or by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC). Please note that some features of our Website may not be available to you as a result of these choices.

F. Do Not Track Notice

Many modern web browsers give you the option to send a “Do Not Track” signal to the websites you visit, indicating that you do not wish to be tracked. At this time, the Website and services do not specifically respond to “Do Not Track” signals.

We encourage you to review the privacy policies of our third-party advertisers and analytics service providers to learn about your choices about information they collect from you. In addition, the Network Advertising Initiative offers information about some of the Internet advertising companies we may use, including how to opt out of interest-based advertising they deliver. For all the details, including how to turn on Do Not Track, visit www.donottrack.us.

G. Location Choices

You may be able to change the privacy settings of your mobile device at any time to turn off the sharing of this location information with our Website. If you choose to turn off location services, this could affect certain features or services of our Website. If you have specific questions about the privacy settings of your device, we suggest you contact the manufacturer of your device or your mobile service provider for help.

A. Use and Purpose of Processing Your Information

We may use the personal information we collect for the following reasons:

• To provide you with the Website.
• To operate and improve the Website and content therein.
• To respond to your comments, inquiries, and questions.
• To deliver a more personalized experience based on your preferences, including to store information about your preference, speed up your searches, and recognize you when you return to the Website.
• To carry out our obligations and enforce our rights.
• To fulfill any other purpose for which you provide it or for which you have given us consent to use it.

B. Disclosure and Sharing

We may share or disclose your personal information as set forth in this Privacy Policy in the following circumstances:

• With Your Consent. We may share personal information with your consent.
• For Legal and Administrative Reasons. We may disclose your personal information without notice: (i) as may be required by law (e.g., in response to a court order or subpoena, or in response to a law enforcement agency request); (ii) to protect our organization or others from injury (e.g., when we believe that someone is causing, or is about to cause, injury to or interference with the rights or property of another); (iii) as necessary to comply with applicable law; and (iv) to enforce or apply our Terms of Service.
• Third-Party Service Providers. We may share your personal information with persons or organizations with whom we contract to carry out internal and external site operations or as necessary to render the Website. Additionally, we may also exchange personal information with third parties for fraud protection and credit risk reduction.
• Aggregate Sharing. We may share anonymous, deidentified aggregate information with third parties, including affiliated and non-affiliated organizations such as advertisers.
• Business Transfers. We may transfer your personal information to our successor-in-interest in the event of an acquisition, sale, merger, or bankruptcy. In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, any personal information we have on record will likely be among the assets transferred. The transferred personal information will remain subject to the provisions of this Privacy Policy as it is updated from time to time.
• Information Shared with our Subsidiaries and Affiliates.We may share your personal information with our subsidiaries and affiliates. If you do not want us to share your personal information with our subsidiaries and affiliates, please email us at https://www.emailtracer.com/contact.

A. Notice To California Residents

To the extent any California data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the rights that California residents may have, and how they can exercise those rights. This notice applies solely to California residents. We provide the supplemental selection below to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act (referred to collectively hereinafter as CCPA), and any terms defined in the CCPA have the same meaning when used below.

Your Rights under CCPA

1. Right to Know and Access Specific Information

   You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm a verifiable consumer request from you, we will disclose to you, to the extent permitted by law:

   • The categories of personal information we collected about you, and whether we sell or share your personal information to third parties.
   • The specific pieces of personal information we hold about you.
   • The categories of personal information sold within the last 12 (twelve) months.
   • The categories of sources from which personal information about you is collected.
   • Our business or commercial purpose for collecting, selling, or sharing your personal information.
   • The categories of third parties with whom your personal information is sold, shared, or disclosed for a business purpose.

   You have the right to request that the personal information described above be provided to you in a portable and readily useable format, to the extent technically feasible (“data portability”).

2. Deletion Request Rights

   • You have the right to request that we delete the personal information that we collected from you, subject to certain exceptions. To the extent that we can delete your personal information, once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information, unless an exception applies.
3. Right to Correct Inaccurate Information

   To the extent that we may maintain inaccurate personal information, you have the right to request that we correct such inaccurate personal information taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and verify your verifiable consumer request, we will use commercially reasonable efforts to correct your personal information.

4. Sale and Sharing of Personal Information and the Right to Opt Out

   You have the right to opt out of the processing of your personal information for the following purposes:

   • Sale of your personal information.
   • Sharing of your personal information for cross-context behavioral advertising.

   The use of online tracking technologies may be considered a “sale” or “sharing” under California law. To the extent that these online tracking technologies are deemed to be a “sale” or “sharing” under California law, you may opt-out of these online tracking technologies by submitting a request by emailing us at privacy@emailtracer.com or by broadcasting an opt-out preference signal, such as the Global Privacy Control (GPC).

5. Right to Non-Discrimination

   You have a right to not be discriminated against on the Website or in the quality of services you receive from us for exercising your rights. We may not, and will not, treat you differently because of your data subject request activity. As a result of your data subject request activity, we may not and will not deny goods or services to you, charge different rates for goods or services, provide a different level quality of goods or services, or suggest that we would treat you differently because of your data subject request activity.

6. Right to Disclosure of Direct Marketers

   You have a right to the categories and names/addresses of third parties that have received personal information for their direct marketing purposes upon simple request, and free of charge.

To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

To the extent any Virginia data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights guaranteed to Virginia residents and how to exercise those rights and applies solely to Virginia residents. We provide the supplemental selection below to comply with the Virginia Consumer Data Protection Act (“VCDPA”) and any terms defined in the VCDPA have the same meaning when used below.

Subject to certain exceptions you may be entitled to the following rights:

• Right to Access & Data Portability. You have the right to request that we disclose certain information to you about our collection and use of your personal information at any time. Once we receive and confirm an authenticated consumer request from you, we will, subject to certain exceptions:
  • Disclose whether or not we are processing your personal information.
  • Provide you with access to your personal information.
  Where the processing is carried out by automated means, and subject to certain exceptions, you have the right to request and obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal information to another data controller without hindrance.
• Right to Correct Inaccurate Information.To the extent that we may maintain inaccurate personal information, you have the right to request that we correct such inaccurate personal information taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and verify your authenticated consumer request, we will use commercially reasonable efforts to correct your personal information.
• Right to Delete.You have the right to request that we delete certain of your personal information provided by or obtained about you. To the extent that we can delete your personal information, once we receive and confirm your authenticated consumer request, we will delete (and direct our service providers to delete) your personal information, subject to certain exceptions.
• Targeted Advertising, Profiling, and the Right to Opt Out.You have the right to opt out of the processing of your personal information for the following purposes:
  • Targeted advertising.
  • Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

• Right to Appeal.You have the right to appeal our denial of any request you make under this section. To exercise your right to appeal, please submit an appeals request via the information in the How To Contact Us section below. Within sixty (60) days of receipt of your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, you may contact the Virginia Office of the Attorney General by:

  • Contacting Online: https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint
  • Calling:
  • If calling from Virginia, call the Consumer Protection Hotline at 1-800-552-9963.
  • If calling from the Richmond area or from outside Virginia, call the Consumer Protection Hotline at 1-804-786-2042.

• Right to Non-Discrimination.You have a right to not be discriminated against on the Website or in the quality of services you receive from us for exercising your rights. We will not discriminate against you for exercising any of your rights in this section including denying goods or services, charging different prices or rates for goods or services, or providing a different level of quality of goods and services. However, we may offer a different price, rate, level, quality, or selection of goods or services, including offering goods or services for no fee, if you have exercised your right to opt out or the offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program.

Additional Information

To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

C. Notice To Colorado Residents

To the extent any Colorado data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights guaranteed to Colorado residents and how to exercise those rights and applies solely to Colorado residents. We provide the supplemental selection below to comply with the Colorado Privacy Act (“CPA”) and any terms defined in the CPA have the same meaning when used below.

Your Rights under CPA

Subject to certain exceptions you may be entitled to the following rights:

• Right to Access & Data Portability. You have the right to request that we disclose certain information to you about our collection and use of your personal information at any time. Once we receive and confirm an authenticated consumer request from you, we will, subject to certain exceptions:

  • Disclose whether or not we are processing your personal information.
  • Provide you with access to your personal information where we process it.

  Where exercising your right to access, you have the right to request and obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal information to another data controller without hindrance (“data portability”).

• Right to Correct Inaccurate Information.To the extent that we may maintain inaccurate personal information, you have the right to request that we correct such inaccurate personal information taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and verify your authenticated consumer request, we will use commercially reasonable efforts to correct your personal information.

• Right to Delete.You have the right to request that we delete certain of your personal information provided by or obtained about you. To the extent that we can delete your personal information, once we receive and confirm your authenticated consumer request, we will delete your personal information, subject to certain exceptions.

• Targeted Advertising, Profiling, and the Right to Opt Out.You have the right to opt out of the processing of your personal information for the following purposes:

  • Targeted advertising.
  • Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

• Right to Appeal.You have the right to appeal our denial of any request you make under this section. To exercise your right to appeal, please submit an appeals request via the information in the How To Contact Us section below. Within forty-five (45) days of receipt of your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions. If you have concerns regarding the results of your appeal, you may contact the Colorado Office of the Attorney General by:

  • Contacting Online: https://complaints.coag.gov/s/contact-us
  • Calling: (720) 508-6000

  You may make an authenticated consumer request free of charge under the CPA once within a twelve (12) month period. We reserve the right to charge a reasonable fee for a second or subsequent request within the same twelve (12) month period. To exercise the rights described above, see the Exercising Your Rights section below.

Sensitive Data

We do not process sensitive data including sensitive data inferences.

Authorized Agent

You may use an authorized agent to submit verifiable consumer requests on your behalf. An authorized agent is a natural person or a business entity that you have authorized to act on your behalf. If you use an authorized agent, we will require: (1) proof of written permission for the authorized agent to make requests on your behalf, and identity verification from you; or (2) proof of power of attorney pursuant to Colo. Rev. Stat. § 15-14-705. We may deny a request from an authorized agent that does not submit proper verification proof.

D. Notice to Connecticut Residents

To the extent any Connecticut data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights guaranteed to Connecticut residents and how to exercise those rights and applies solely to Connecticut residents. We provide the supplemental selection below to comply with the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (“CTDPA”) and any terms defined in the CTDPA have the same meaning when used below.

Your Rights under CTDPA

Subject to certain exceptions you may be entitled to the following rights:

• Right to Access & Data Portability.

  You have the right to request that we disclose certain information to you about our collection and use of your personal information at any time. Once we receive and confirm an authenticated consumer request from you, we will, subject to certain exceptions:

  • Disclose whether or not we are processing your personal information.
  • Provide you with access to your personal information where we process it.

  Where the processing is carried out by automated means, and subject to certain exceptions, you have the right to request and obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal information to another data controller without hindrance.

• Right to Correct Inaccurate Information.

  To the extent that we may maintain inaccurate personal information, you have the right to request that we correct such inaccurate personal information taking into account the nature of the personal information and the purposes of the processing of the personal information. Once we receive and verify your authenticated consumer request, we will use commercially reasonable efforts to correct your personal information.

• Right to Delete.

  You have the right to request that we delete certain of your personal information provided by or obtained about you. To the extent that we can delete your personal information, once we receive and confirm your authenticated consumer request, we will delete (and direct our service providers to delete) your personal information, subject to certain exceptions.

• Targeted Advertising, Profiling, and the Right to Opt Out.

  You have the right to opt out of the processing of your personal information for the following purposes:

  • Targeted advertising.
  • Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
• Right to Non-Discrimination. You have a right to not be discriminated against on the Website or in the quality of services you receive from us for exercising your rights. We will not discriminate against you for exercising any of your rights in this section including denying goods or services, charging different prices or rates for goods or services, or providing a different level of quality of goods and services. However, we may offer a different price, rate, level, quality, or selection of goods or services, including offering goods or services for no fee, if you have exercised your right to opt out or the offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program.
• Right to an Appeal.

  You have the right to appeal our denial of any request you make under this Section. To exercise your right to appeal, please submit the appeals request to us by email:

  • privacy@emailtracer.com

  Within sixty (60) days of receipt of your appeal, we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, you may contact the Connecticut Office of the Attorney General by:

  • Contacting Online: https://www.dir.ct.gov/ag/complaint/e-complaint.aspx?CheckJavaScript=1
  • Calling: The Consumer Assistance Unit at 860-808-5420.

You may make an authenticated consumer request under the CTDPA once within a twelve (12) month period. To exercise the rights described above, see the Exercising Your Rights section below.

You may use an authorized agent to submit verifiable consumer requests on your behalf. An authorized agent is a natural person or a business entity that you have authorized to act on your behalf. If you use an authorized agent, we will require: (1) proof of written permission for the authorized agent to make requests on your behalf, including through technology means, and identity verification from you; or (2) proof of power of attorney. We may deny a request from an authorized agent that does not submit proper verification proof.

To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

To the extent any Utah data privacy law applies to the collection of your personal information, this supplemental section of our Privacy Policy outlines the individual rights guaranteed to Utah residents and how to exercise those rights and applies solely to Utah residents. We provide the supplemental selection below to comply with the Utah Consumer Privacy Act (“UCPA”) and any terms defined in the UCPA have the same meaning when used below.

Your Rights under UCPA

Subject to certain exceptions you may be entitled to the following rights:

• Right to Access & Data Portability.You may have the right to request that we disclose certain information to you about our collection and use of your personal information at any time. Once we receive and confirm an authenticated consumer request from you, we will, subject to certain exceptions:

  • Disclose whether or not we are processing your personal information.
  • Provide you with access to your personal information where we process it.

  Where the processing is carried out by automated means, and subject to certain exceptions, you have the right to request and obtain a copy of your personal information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the personal information to another data controller without hindrance (“data portability”).

• Right to Delete.You have the right to request that we delete certain of your personal information provided by or obtained about you. To the extent that we can delete your personal information, once we receive and confirm your authenticated consumer request, we will delete (and direct our service providers to delete) your personal information, subject to certain exceptions.

• Right to Non-Discrimination.We will not discriminate against you for exercising any of your rights in this section including denying goods or services, charging different prices or rates for goods or services, or providing a different level of quality of goods and services.

• Targeted Advertising, and Right to Opt Out.You have the right to opt out of the processing of your personal information for targeted advertising.

You may make an authenticated consumer request free of charge under the UCPA once within a twelve (12) month period. We reserve the right to charge a reasonable fee for a second or subsequent request within the same twelve (12) month period. To exercise the rights described above, see the Exercising Your Rights section below.

To exercise any of the rights described above, please submit a verifiable consumer request to us via the methods described below. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

To help protect your privacy and maintain security, if you request access to or deletion of your personal information, we will take steps and may require you to provide certain information to verify your identity before granting you access to your personal information or complying with your request. In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. Only you or your authorized agent may make a verifiable consumer request related to your personal information. If you designate an authorized agent to make a request on your behalf, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described above). You may also make a verifiable consumer request on behalf of your minor child.

• Email us: privacy@emailtracer.com
• Visit: Exercising Your Rights